Contact Us
If you have any questions, require technical support, or need assistance with your billing, our team is available to help. We aim to respond to all inquiries within 1 to 2 business days.
Direct Support Email
Inquiry Guidelines
To help us assist you efficiently, please include the relevant information based on your request:
- General Questions: Describe the platform feature or subscription plan you are inquiring about.
- Technical Support & Bug Reports: Provide the name of the browser you are using, your operating system, and a brief description of how to reproduce the error.
- Billing & Refunds: Please ensure you are contacting us from the email address registered to your Cognivio AI account to expedite verification.